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Troubleshooting AI Chat Access to OKR Data

Overview

If you're experiencing issues with the AI chat not retrieving OKR data, follow these troubleshooting steps to resolve the problem.

Steps to Troubleshoot

  1. Check OKR Data Availability: Ensure that the OKR data is available and configured correctly in your system.

  2. Verify AI Chat Integration: Make sure the AI chat integration is properly set up to access the necessary data sources.

  3. Confirm Permissions: Ensure you have the required permissions to view the OKR data.

  4. Review Error Messages: Look for any specific error messages or logs that might provide more clues about the issue.

Additional Resources

For more information, check our documentation on handling Slack message received events.