Troubleshooting a Broken Screen in the App

If you encounter a broken screen in the app, follow these steps to try and resolve the issue:

Restart the App: Close the app completely and then reopen it. This simple step can often resolve temporary glitches.
Clear Cache: Go to your device settings, find the app, and clear its cache. This can help remove any corrupted data causing the issue.
Check for Updates: Make sure you have the latest version of the app installed. Updates often include fixes for known issues.
Reinstall the App: If the problem persists, try uninstalling and then reinstalling the app. This can help reset the app to its default state.
Test on Another Device: Try accessing the app from a different device or browser to see if the issue is specific to one device.

If these steps do not resolve the issue, please contact our support team for further assistance.

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